I just realized that majority of my personal messages go out to Ufone, and the same goes for calls. And since Mobilink is often so unreliable, this was evident from the fact that today I saw the most recent Mobilink bill, in which there were several stupidly short calls (1 sec duration even), for which a full 1 minute charge was applied. This, I have verified, never happens on Ufone.

Secondly, I have noticed that quite a few corporate bodies have adopted Warid as their cellular service provider, and the feedback I have received is they are quite satisfied, except with the Call Center Agents. I verified this by calling up myself, and the person who responds has an amazing scorning tone, as if he’s really pissed on all callers.

Telenor, well, let’s just face it. I’ve tried to make calls to them from Mobilink and I end up being responded that the system cannot recognize the number. Furthermore, to back up my hunch, I’ve actually asked Telenor subscribers, and they end up saying that quite recently they have been facing a lot of issues too.

Paktel, now that’s a story we all hear these days. So without mentioning it again, let’s just give a good farewell for the first cellular company in Pakistan, to becoming the first to go out of business, thanks to some champions of mishandling.

Instaphone is now a group company of Total Solutions, formerly Telecard. Yup, new owners, but do not be tempted this time with the news that management has changed. It happened before, and ended in the dumps. Telecard also has a subsidiary called GO CDMA, which we’ve all heard about and also faced the massive reviews of people who just start to hate it all of a sudden, and then it gets better.

The thing is, telecommunications has its major up and down swings. It has to be a roller coaster to make an effect here in Pakistan, and people here are seriously good at it too. It’s called making a tsunami.

The PTCL has its own set of worries. Why? It fights even if it’s losing a single penny due to competition. Oh well, that’s an old story now, as PTCL itself is no longer a state-managed body, thus everyone is a pure competition for the other now.

Are all organisations in for the money only, or is there more substance to the kind of service they boast about each day? My question for the day…

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10 responses to “

  1. Hmm…very true..almost everything:)

    Answer of the day: Boasting is one thing, providing another…n believe me ALL are in for money, irrespective of the business sector they belong to..

    Thought of the day: Is consumer really a KING?..i think hez the biggest fool around:P…what do u say??lol

  2. the customer is the king, yes. all efforts are made to satisfy the customer, but pay attention to the word “satisfy”. this is all they tend to do, and nothing more.

    they only push value added goods IF they see a potential threat from a customer, otherwise would prefer to do only the bare minimum to “satisfy” the customer.

  3. Hmm…very true..almost everything:)

    Answer of the day: Boasting is one thing, providing another…n believe me ALL are in for money, irrespective of the business sector they belong to..

    Thought of the day: Is consumer really a KING?..i think hez the biggest fool around:P…what do u say??lol

  4. pretty much also depends on wat kinda service n package u want.. as for the customers, they r hardly cent percent satisfied n where mystakool is concerned oh boy 😛 the company is in for a huge trouble then hehe

    i looooooooooooooooooooooooooooooooooooooov ufone 😀

  5. the customer is the king, yes. all efforts are made to satisfy the customer, but pay attention to the word "satisfy". this is all they tend to do, and nothing more.

    they only push value added goods IF they see a potential threat from a customer, otherwise would prefer to do only the bare minimum to "satisfy" the customer.

  6. pretty much also depends on wat kinda service n package u want.. as for the customers, they r hardly cent percent satisfied n where mystakool is concerned oh boy 😛 the company is in for a huge trouble then hehe

    i looooooooooooooooooooooooooooooooooooooov ufone 😀

  7. hmmm, u have to see whom u talk to most and which mobile company is prevalent among them. Find out the cheapest package n switch. I personally dont agree with the idea of switching mobile no. so quickly.

    About Warid and Telenor… both company’s seem too publicised, but least utilised. Telenor seem popular among truck drivers, car drivers, students n all.. warid is used by alot of corporates, also by yungsters for those all night plans… all in all, maybelink and ufone seem the best option. since u have both, so decide which no to continue with.

  8. hmmm, u have to see whom u talk to most and which mobile company is prevalent among them. Find out the cheapest package n switch. I personally dont agree with the idea of switching mobile no. so quickly.

    About Warid and Telenor… both company's seem too publicised, but least utilised. Telenor seem popular among truck drivers, car drivers, students n all.. warid is used by alot of corporates, also by yungsters for those all night plans… all in all, maybelink and ufone seem the best option. since u have both, so decide which no to continue with.

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