Mobile Number Portability (post launch)

Following up on my previous post on the same subject, here is an update, based on information available through newspapers and cellular network websites today (23 March 2007).

Today is the official soft launch of the Mobile Number Portability (MNP) service nationwide, the commercial launch pending till Monday, 26 March. Currently, info related to MNP and its process is available on Mobilink, Warid and Telenor websites, along with a press release in Dawn and other leading newspapers today.

Benefits of Mobile Number Portability

– Ability to choose whichever package on whatever network suits the customer best.
– Save the inconvenience of informing all your contacts about any change of number, since you will not do that anymore
– You need be worried about call diverting or forwarding costs, as you would previously to avoid losing possible calls.

Porting the number

You can use the application form provided by the recipient network, available at their respective sales & customer service outlets and complete the required documentation. The recipient network will send your information to the donor operator (your current service provider) for verification.

Since all networks have different SIM based offerings, the recipient network will be responsible to provide you the new SIM as part of the porting process. However, you should note that if you are prepaid customer, you may want to fully utilize your balance, else it will be lost in the porting process. For postpaid users, any outstanding dues would also need to be cleared.

One of the key requirements is to own an existing number for at least 2 months (60 days). Furthermore, if you intend to port again to previous or other network, you will have to wait for the same 2 months again, prior to your application being approved.

Documents required

You need to complete the following documentary requirements:
– Porting Authorization Form
– Physical SIM card of the Donor operator for verification, along with the jacket etc that you received when you acquired the SIM
– Copy of CNIC/NIC/Passport

You will also need to fill in the regular form, as you would at the time of acquiring a new SIM from a network, including providing the following mandatory information:
– Customer Service Agreement Form
– Two References
– Address Verification Documents (for postpaid connection only)
– Request on letterhead in case of corporate subscribers

Further information to initiate a port-in request

– Personal information (name and ID number) as recorded in the donor operators database
– Last 12 digits of SIM card number
– Mobile number(s) to be ported, along with donor network operator
– At least one contact number to facilitate any contact during the porting process

Should you be porting to a postpaid package on the recipient network, you will need to provide billing address verification etc, as per network requirement.

Porting costs

Previously announced rates were of Rs 500 (non-refundable), payable to the recipient/donor networks. This should cover the processing charges, SIM charges and any others that would be required.

Warid Telecom has announced a processing fee of Rs.100 applicable at the time of port-in. other donor network costs would be additional.

For postpaid connection depository requirements will be governed as per the tariff and access level requirements.

Porting downtime

A temporary downtime of approximately an hour may be experienced, during which the donor operator and recipient networks will perform the porting exercise. It is obvious that the subscriber will be informed of the period during with the switchover will be conducted, so the SIM would also need to be switched accordingly, from old to new.

The recipient network will also inform all other networks to update their database accordingly. The total process time duration, as stated on all websites, are a maximum period of 4 days, during which all recipient service network services will be activated, provided all requirements are fulfilled.

Advertisements

12 responses to “Mobile Number Portability (post launch)

  1. ufone ne bhi tou kuch announce kardia hei… ofcourse, mene zada ghor nai kiya but i remember sth related to MNP…. it sounds a pretty useful thing. might make the companies come up with even more idiotic TVCs

    n finally, by magic, this site has opened 🙂

  2. ufone ne bhi tou kuch announce kardia hei… ofcourse, mene zada ghor nai kiya but i remember sth related to MNP…. it sounds a pretty useful thing. might make the companies come up with even more idiotic TVCs

    n finally, by magic, this site has opened 🙂

  3. Sir, ye to batayain, who will win the game after MNP?

    I say its Mobilink. What would the guru comment on it?

  4. Sir, ye to batayain, who will win the game after MNP?

    I say its Mobilink. What would the guru comment on it?

  5. @ Ahsan:
    the thing is, Mobilink will hold for some time. as mentioned in my previous post, a few of the companies will start to offer waiver of porting fee to subscribers, and possibly also free credits for a limited time period. eventually, customers will shift.

    and NO, mobilink will not be at the top. if you’ve watched CNBC program on cellular services recently, where all heads of companies were invited, you could see how much of a negative was Mobilink receiving from live callers and emails.

  6. @ Ahsan:
    the thing is, Mobilink will hold for some time. as mentioned in my previous post, a few of the companies will start to offer waiver of porting fee to subscribers, and possibly also free credits for a limited time period. eventually, customers will shift.

    and NO, mobilink will not be at the top. if you've watched CNBC program on cellular services recently, where all heads of companies were invited, you could see how much of a negative was Mobilink receiving from live callers and emails.

  7. Re:

    Oh so we turn to live call and comments in a low profile program when it comes to forming future strategies?

    I again assert Mobilink is gonna win. Since you made the plan/gave advices for MNP…I’d invite you to disprove my point and I’d love to answer. (Facts, logics and figures only please, I ain’t gonna switch to ufone for you;) )

  8. Re:

    Oh so we turn to live call and comments in a low profile program when it comes to forming future strategies?

    I again assert Mobilink is gonna win. Since you made the plan/gave advices for MNP…I'd invite you to disprove my point and I'd love to answer. (Facts, logics and figures only please, I ain't gonna switch to ufone for you;) )

  9. okies.. interesting comments here lols… btw, mystakool never asked anyone to switch to ufone anywhere, or did u dude?
    CNBC is a low-profile channel ? wow ummmm okies! once again i need to update myself here. i love that channel, frequently send them mail and all… n yes, mobilink sucks 😀 plus, i use ufone 😉
    ignoring calls n emails from the users is such a bad idea! or is ignorancy the new thing in town these days?

  10. okies.. interesting comments here lols… btw, mystakool never asked anyone to switch to ufone anywhere, or did u dude?
    CNBC is a low-profile channel ? wow ummmm okies! once again i need to update myself here. i love that channel, frequently send them mail and all… n yes, mobilink sucks 😀 plus, i use ufone 😉
    ignoring calls n emails from the users is such a bad idea! or is ignorancy the new thing in town these days?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s