Following up on my previous post on the same subject, here is an update, based on information available through newspapers and cellular network websites today (23 March 2007).
Today is the official soft launch of the Mobile Number Portability (MNP) service nationwide, the commercial launch pending till Monday, 26 March. Currently, info related to MNP and its process is available on Mobilink, Warid and Telenor websites, along with a press release in Dawn and other leading newspapers today.
Benefits of Mobile Number Portability
– Ability to choose whichever package on whatever network suits the customer best.
– Save the inconvenience of informing all your contacts about any change of number, since you will not do that anymore
– You need be worried about call diverting or forwarding costs, as you would previously to avoid losing possible calls.
Porting the number
You can use the application form provided by the recipient network, available at their respective sales & customer service outlets and complete the required documentation. The recipient network will send your information to the donor operator (your current service provider) for verification.
Since all networks have different SIM based offerings, the recipient network will be responsible to provide you the new SIM as part of the porting process. However, you should note that if you are prepaid customer, you may want to fully utilize your balance, else it will be lost in the porting process. For postpaid users, any outstanding dues would also need to be cleared.
One of the key requirements is to own an existing number for at least 2 months (60 days). Furthermore, if you intend to port again to previous or other network, you will have to wait for the same 2 months again, prior to your application being approved.
You need to complete the following documentary requirements:
– Porting Authorization Form
– Physical SIM card of the Donor operator for verification, along with the jacket etc that you received when you acquired the SIM
– Copy of CNIC/NIC/Passport
You will also need to fill in the regular form, as you would at the time of acquiring a new SIM from a network, including providing the following mandatory information:
– Customer Service Agreement Form
– Two References
– Address Verification Documents (for postpaid connection only)
– Request on letterhead in case of corporate subscribers
Further information to initiate a port-in request
– Personal information (name and ID number) as recorded in the donor operators database
– Last 12 digits of SIM card number
– Mobile number(s) to be ported, along with donor network operator
– At least one contact number to facilitate any contact during the porting process
Should you be porting to a postpaid package on the recipient network, you will need to provide billing address verification etc, as per network requirement.
Previously announced rates were of Rs 500 (non-refundable), payable to the recipient/donor networks. This should cover the processing charges, SIM charges and any others that would be required.
Warid Telecom has announced a processing fee of Rs.100 applicable at the time of port-in. other donor network costs would be additional.
For postpaid connection depository requirements will be governed as per the tariff and access level requirements.
A temporary downtime of approximately an hour may be experienced, during which the donor operator and recipient networks will perform the porting exercise. It is obvious that the subscriber will be informed of the period during with the switchover will be conducted, so the SIM would also need to be switched accordingly, from old to new.
The recipient network will also inform all other networks to update their database accordingly. The total process time duration, as stated on all websites, are a maximum period of 4 days, during which all recipient service network services will be activated, provided all requirements are fulfilled.